Admission Guide


The 5 Step Guide to Joining Eva Tilley

Choosing and then applying to a suitable residential aged care home can be a daunting process. To make the process easier, we’ve compiled a step-by-step guide, outlining where to start, who to speak to and what information is required.

Assessing your eligibility

Before accessing government-funded aged care, prospective residents have to be evaluated by health professionals from an Aged Care Assessment Team.  Most people are referred to the Aged Care Assessment Team (ACAT or ACAS in Victoria) by their doctor, community nurse or social worker.

The Aged Care Assessment Team decides whether a person is eligible for entry into an aged care residential home, the level of care they require and whether they are eligible for Australian Government subsidised care.

Visiting Eva Tilley

The decision to move into residential care is a significant one so it is important to choose a home that meets each person’s individual needs and preferences.

We encourage prospective residents and their families to take a tour and spend some time at Eva Tilley. Our Admissions Coordinator is happy to answer any questions about the care we offer.

Tours are conducted Monday to Friday between 11.30 and 4.30pm by appointment only.

Book a tour today. Or call our Admissions Team to find out more – 9859-9541.

Working out the cost involved

There are protections in place to ensure that care is affordable for all residents. The Commonwealth Government recognises that not all residents can contribute to the cost of the care they receive and provide subsidies to assist with these costs.

In general, while care can be subsidised, the government also expects those who can afford it to contribute to the cost. For more information about the cost of care, visit myagedcare.

Residents in residential aged care will be asked to pay;


All residents are required to pay a basic daily fee. The basic daily fee is set at 85% of the single person rate of the basic aged pension and is adjusted in March and September each year by the Department of Social Services. It is the same for singles and members of a couple.

Find out more about Eva Tilley’s basic daily fees.


The means tested care fee is an additional contribution towards the cost of care that some residents may be asked to pay based on their income and/or assets. The Department of Human Services will work out if you are required to pay this fee based on a means test and they will advise you of the amount.


Residents may be asked to pay an accommodation payment based on their income and/or assets. The accommodation payments at Eva Tilley are based on a standard or deluxe room accommodation payment. Find out more about our room costs.

You can choose to make your accommodation payment by:

  • a lump sum refundable accommodation deposit (RAD)
  • rental type payments called a daily accommodation payment (DAP)
  • a combination of both

The accommodation costs must be paid by the rental type payment method, from the date of admission until you decide your preferred method of payment. You will have 28 days from the day you enter Eva Tilley to decide your payment method.

Eva Tilley Memorial Home must provide certain financial information to you if you are asked to pay an accommodation payment.

Upon leaving Eva Tilley all RAD payments are returned to you or your estate.

How to apply to Eva Tilley

A current Aged Care Assessment approval is essential to secure a place in a residential aged care home. Once a prospective resident has completed a facility tour and requested to be added to our current waitlist, they will receive the necessary waitlist application pack to complete and lodge at Eva Tilley. The Eva Tilley staff will guide you through this process, which usually involves an appointment to lodge the required documents.

If you have been waitlisted, you will receive a letter confirming your placement on our waitlist. We will then contact you when a place becomes available.

Moving into your new home

Following a formal offer and acceptance of a place at Eva Tilley, new residents are given a resident agreement, which is a formal contract between the resident and Eva Tilley. We ask that the resident agreement be signed upon entering Eva Tilley, which is subject to a 21-day cooling off period in the event that circumstances change.

While Eva Tilley provides fully furnished rooms, we encourage residents to surround themselves with personal belongings – favourite pictures and photos, a much-loved armchair or special mementos can help residents feel at home.

Other items to bring might include:

  • television/video/DVD
  • radio/CD player
  • lamp
  • bedside table
  • books, music and other memorabilia

Upon arrival, we discuss each new resident’s care needs with them and develop an individual care plan and ensure that this is clearly communicated to all staff. We strive to be sensitive to and support every individual’s religious and cultural needs.

We also spend time familiarising new residents with their surroundings, introducing them to other residents and the many services and activities available to enable them to settle into their new home as quickly and easily as possible.