Admission Guide


Choosing and then applying to a suitable residential aged care home can be a daunting process and is a major life decision. To make this a little easier, we’ve compiled a step-by-step guide for this process, outlining where to start, who to speak to and what information is required.

Step 1 – Assessing your eligibility

To access most government-funded aged care, prospective residents first have to be assessed by health professionals called Aged Care Assessment Teams.  Most people are referred to an Aged Care Assessment Team (ACAT or ACAS in Victoria) by their doctor, community nurse or social worker.
The Aged Care Assessment Team decides whether a person is eligible for entry into an aged care residential home, the level of care they require and whether they are eligible for Australian Government subsidised care.

Step 2 – Visiting Eva Tilley

The decision to move into residential care is a significant one so it is important to choose a home that meets each person’s individual care needs and preferences.

We encourage prospective residents and their families to take a tour and spend some time at Eva Tilley. Our Residential Care Manager would be pleased to answer questions about the care we offer. We encourage you to contact us on 98599541 to arrange a tour or click on this link:  Arrange a visit.

The tours are conducted Monday to Friday between 11.30 and 4.30pm. Tours are by appointment only.

Step 3 – Working out the cost involved

Many people find working out the costs of residential care to be quite daunting. In general, while the Australian Government helps with the cost of care, it also expects those who can afford it to contribute to the cost. For general information about the costs of care, visit

There are protections in place to ensure that care is affordable for all residents. The Commonwealth Government recognises that not all residents can contribute to the cost of the care they receive, and so provide subsidies to assist with these costs.

Residents in residential aged care will be asked to pay;
The basic daily fee is set at 85% of the single person rate of the basic aged pension and is adjusted in March and September each year by the Department of Social Service (DSS). It is the same for singles and members of a couple. All residents are required to pay a basic daily fee. For the current basic daily fee please refer to our Accommodation/Costs section on our home page
Residents in residential aged care may be asked to pay a means tested care fee or an accommodation payment based on their income and or assets.
The means tested care fee is an additional contribution towards the cost of care that some people may be required to pay. The Department of Human Services will work out if you are required to pay this fee based on an asset and income assessment and they will advise you of the amount.
The accommodation payments at Eva Tilley are based on a standard or deluxe room accommodation payment. For the current prices of the rooms please refer to our Accommodation/Costs  section on our home page.
You can choose to make your accommodation payment by:
• a lump sum refundable accommodation deposit (RAD)
• rental type payments called a daily accommodation payment (DAP)
• a combination of both
The accommodation costs must be paid by the rental type payment method, from the date of admission until you decide your preferred method of payment. You will have 28 days from the day you enter Eva Tilley to decide your payment method.
Eva Tilley Memorial Home must provide certain financial information (a Disclosure statement is included) to you if you are asked to pay an accommodation payment.
Centrelink provides a free financial information service that may be helpful. For veterans, financial advisors at the Department of Veterans’ Affairs can also offer advice.
Independent financial advisors may also be helpful however it is important to ensure they are familiar with the rules surrounding

Step 4 – Applying to Eva Tilley

A current ACAT approval is essential to secure a place in a residential aged care home. Once a prospective resident has completed a facility tour and requested to be added to our current waitlist, they will receive the necessary waitlist application pack to complete and lodge at Eva Tilley. The Eva Tilley staff will guide you through this process and this usually involves an appointment to lodge the required documents.
Once you have been waitlisted, you will receive a letter confirming your placement on our waitlist. We will then contact the applicant in the future with any offer of a place at Eva Tilley.



Step 5 – Moving into your new home

Following a formal offer and acceptance of a place at Eva Tilley, new residents are given a Resident Agreement (in the Admission Guide [link to Admission Guide]), which is a formal agreement between the resident and Eva Tilley.
We prefer that the Resident Agreement is signed upon entering Eva Tilley, which is subject to a 21 day cooling off period in the event that there is a change of mind.
While Eva Tilley provides most of what each resident needs, we encourage residents to surround themselves with personal belongings that ‘make them feel at home’ such as favourite pictures and photos, a much-loved arm chair and special mementos. Other items might include:
• television/video/DVD
• radio/CD player
• lamp
• bedside table
• books, music and other memorabilia.
Upon arrival, we discuss each new resident’s care needs with them, then develop an individual care plan and ensure that this is clearly communicated to all staff. We strive to be sensitive to and support every individual’s religious and cultural needs.
We also spend time familiarising new residents with their surroundings, other residents and the many services and activities available to them to enable them to settle into their new home as quickly and easily as possible.
“It’s a safe place for me to be and my friends can come as often as they like. I always have someone to talk to and the staff are great.” (Rita, Resident)